Property Management Reviews for Spokane & Coeur d’Alene
Why Rental Owners Choose Us
Rental owners need a team they can communicate with and count on for the everyday responsibilities of property management. Read what owners and residents say about working with The Hornberger Group, from long-term management relationships to leasing and maintenance.
Rental Owner Reviews
The reviews below were shared on our Google Business Profile. Read about owners’ and residents’ experiences with The Hornberger Group, including communication, leasing and maintenance.
Click a heading to read the full review.
A Long-Term Relationship in Spokane Valley
“I have been a long-time property owner in the Spokane Valley. My experience with Jeff and Jerry goes back over 11 years, when they began managing my properties as Homeland Property Management. When they expanded their services to become Hornberger Property Group, they evolved into a full service property management group that includes property management, short and long-term rental management, contracting services, maintenance, and so on. They are professional and care for my properties as if they were their own.
I would especially like to single out Rita, the property manager I work with almost exclusively for the past 2-3 years. I have had some sticky situations that were stressful to me as a property owner who lives out of town. Rita has gone above and beyond to relieve my stress and treats my concerns professionally, competently, and compassionately. She not only is knowledgeable, but she is also personable and goes above and beyond to help me. If I could give Rita and Hornberger 10 stars, I wouldn’t hesitate to do so!”
Mary Damascus, Owner
Support for a Family Rental Portfolio
“The Team at Hornberger manages over 25 doors for my family. Great Service and the most honest management team in the Spokane Area. Highly Recommend- 5 Star management”
Jeremy Clark, Owner
Local Help After Moving Out of State
“As a homeowner who now has a Spokane rental after I moved out of state, I’ve worked a bit with Jeff and his team. They’ve been very helpful and kind. There’s a spirit of generosity that shines through when talking with Jeff, and I trust his recommendations.”
Matthew Clausen, Owner
Communication With a Property Manager
“I am very happy to continue my professional relationship with The Hornberger Group who have helped me manage two properties. They are fast and efficient and always help me to get work done at a responsible price and timely basic. They get good, stable tenants at good rental rates for this area. I want to give a BIG shout out to Rita for always responding to my questions and needs. I know I can always count on her to get back with me quick and answer all my questions.
Thank you all and I look forward to working with you all in the future for years to come!!”
Sherry Knoll, Owner
Resident and Leasing Reviews
Residents experience the day-to-day side of property management. Their feedback offers another perspective on communication, rental applications, property showings and maintenance follow-through.
Help With a Maintenance Request
“Hornberger property managers, have done a sensational job , for me anyway. Always kind and compassionate. Living in this apartment for over 4 years now, they took over management about a year ago, and have made tremendous improvements to the property. I had a problem with the drywall in my bathroom, they had it fixed within a week and the contractor they sent out is professional, friendly and attentive. Couldn’t be more happy with them.”
Andrew McCrow, Resident
Guidance During the Rental Process
“🌟🌟🌟🌟🌟 5/5 STARS IS NOT EVEN ENOUGH FOR THIS ABSOLUTE POWERHOUSE OF A TEAM!
If you are looking for a property management company that actually treats you like a human being—with genuine respect, warmth, and unmatched professional care—look no further than The Hornberger Group! From start to finish, our experience working with them has been nothing short of extraordinary, standard-setting, and complete perfection.
First off, a massive shoutout to Michelle on the application team. Calling her efficient is an understatement! She was an absolute force—swift, surgical, hyper-responsive, and relentlessly dedicated to getting our approval across the finish line. She turned what is usually a stressful process into a completely seamless, lightning-fast triumph!
Then came John, our property tour agent, who was truly over the top and out of this world! John was patient, amazingly detailed, and extraordinarily kind as he walked us through the exact property we ended up getting approved for. He didn’t just show us a house; he took the time to answer every single question with incredible thoroughness and made sure we felt completely confident every step of the way.
To Michelle, John, and the entire Hornberger team: THANK YOU! You set the absolute gold standard for what property management should be. They don’t just manage properties—they genuinely look out for their people, put customers first, and handle everything with class and heart.
If you need a team that will actually advocate for you and treat you right, I approve them 1,000%! Do not hesitate to work with them! 🙌🏡🎉”
Daud Fazili, Rental applicant
Help Resolving a Lease and Billing Concern
“Staff is caring and understanding. Cassi in billing was willing to work with me to resolve a problem I had with my previous lease and made the whole process easy to go through and virtually painless while reaching a resolution. Would lease through Hornberger again if given the opportunity.”
Ashlee, Resident
Responsive Communication During a Rental Inquiry
“I reached out with a few questions while looking at a property in Spokane and Fidel was quick to respond with all the info I needed. Even though I didn’t end up applying or moving forward, the communication was solid.”
Rachel Koslan, Prospective renter
More Google Reviews for The Hornberger Group
Browse additional feedback from owners, residents, clients and service partners below, or read more reviews on Google.
Experience You Can Trust
Get to know the people behind the reviews. Learn more about The Hornberger Group, meet our team and explore how our property management services can support your rental.
We serve owners in Spokane, Spokane Valley, Coeur d’Alene, Post Falls and nearby communities in Spokane County and Kootenai County.
Whether you manage your own rental, live out of the area or are considering a different property manager, we can discuss your property and explain our pricing and packages.
Discuss Your Property With Our Team
Need help evaluating rental pricing? Request a free rental analysis.
Common Questions About The Hornberger Group
Are these reviews from property owners or tenants?
Both. The featured reviews above identify property owners, residents and rental applicants. Our broader Google review feed also includes feedback from real estate clients and service partners.
Why do some reviews mention Homeland Property Management?
Some long-standing clients began working with Jeff and Jerry through Homeland Property Management and continue working with The Hornberger Group today. Mary’s review above describes that history and her experience as a Spokane Valley property owner.
What should I look for when reading property management reviews?
Look for specific experiences involving communication, maintenance, leasing and how concerns were handled. Consider whether the reviewer is a property owner, resident or service partner, and read a range of reviews to understand different perspectives.
Where can I read more reviews for The Hornberger Group?
You can read more reviews on our Google Business Profile, including additional feedback and responses from our team.
Which areas does The Hornberger Group serve?
We provide property management services in Spokane, Spokane Valley, Liberty Lake, Coeur d’Alene, Post Falls and nearby communities in Spokane County, Washington, and Kootenai County, Idaho.
Can I discuss my property with your team before deciding?
Yes. Contact our team to discuss your property, management needs and questions about pricing. You can also request a free rental analysis to help evaluate your rental’s potential.