Once your application is received, our team verifies income, rental history, and background information. You’ll be notified of approval or next steps promptly. Approved applicants will then sign the lease and submit the security deposit online.

Rent can be paid through the Tenant Portal by ACH, debit, or credit card. You’ll receive reminders before your due date, and your payment history is automatically recorded for easy reference.

Tenants are expected to handle basic upkeep like changing light bulbs, replacing air filters, and keeping the property clean. For anything larger, simply submit a maintenance request online, our in-house maintenance team handles the rest!

Log in to your Tenant Portal anytime to report issues and upload photos if needed. For emergencies such as flooding or electrical hazards, call our 24/7 maintenance line immediately for fastest response.

Small upgrades like picture hanging or minor décor are typically fine, but larger alterations (painting, fixtures, flooring, etc.) require prior written approval from management. Always check your lease first.

Our leasing team contacts tenants 60–90 days before lease expiration to discuss renewal terms. This gives you time to plan, renew, or provide notice if you’re relocating.

When you decide to move, we’ll schedule a walkthrough to document property condition. To maximize your deposit return, ensure the home is clean, keys are returned, and any damages are repaired.